Terms & Conditions

We offer services on this Website.

The price of these services is customized based on your needs, which means that we will provide you with a quote after we determine your needs. This price includes all applicable taxes and other fees.

We do not offer you the ability to cancel any purchases that you have made of the services offered on our Website. We reserve the right to cancel your purchase for any reason, at our sole discretion, including but not limited to fraud, inaccuracies, and unavailability of the items or services purchased. We will not provide you with any notice prior to cancelling your purchase. We will not be able to issue you a refund of the purchase price that you paid if we cancel your purchase.

We do not offer refunds on any purchases made of the services offered on our Website.

We may ask you to provide an advance payment on any purchase made of the services offered on our Website. An advance payment is a partial payment of the total purchase price that will help pay for our actual expenses while providing the services. We will issue you a refund of the advance payment that you made if we cancel your purchase. We do not offer you the ability to cancel any purchases that you have made of the services offered on this Website. As such, we do not refund advance payments.

THE ITEMS OR SERVICES DISPLAYED OR SOLD ON THIS WEBSITE ARE PROVIDED “AS IS”. NO WARRANTY, EXPRESS OR IMPLIED (INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, OF SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE) SHALL APPLY TO ANY ITEMS OR SERVICES DISPLAYED OR SOLD ON THIS WEBSITE, WHETHER ARISING BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE.

You agree that the remedy for breach of this Terms of Service as it relates to your purchase shall be to pursue dispute resolution as provided in the “governing law, severability, dispute resolution, venue and class action waiver” section below. This remedy is intended to be your sole and exclusive remedy for any breach of this Terms of Service as it relates to your purchase.

This Website features products or services that are offered via a subscription model. A subscription model requires regular payments to receive a product or service. The initial term of the subscription is 6 Months.

WE DO NOT OFFER THE OPTION TO REVOKE YOUR SUBSCRIPTION SHORTLY AFTER MAKING YOUR PURCHASE.

THERE IS NO MINIMUM PURCHASE REQUIRED TO QUALIFY FOR THE SUBSCRIPTION.

WHEN YOU PURCHASE A SUBSCRIPTION ON THE WEBSITE, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW EVERY MONTH TO MONTH. WE WILL AUTOMATICALLY RENEW YOUR SUBSCRIPTION BY USING THE PAYMENT METHOD ON FILE UNTIL YOU CANCEL YOUR SUBSCRIPTION.

YOU MAY CANCEL THE AUTOMATIC RENEWALS OF YOUR SUBSCRIPTION VIA THE FOLLOWING MEANS:

• PHONE: 985-888-0455
• EMAIL: HELLO@SERVICEHAWK.IO
• MAIL: 1519 LA-22 STE 3, MADISONVILLE, LA 70447
• THROUGH THE WEBSITE OR APPLICATION

PLEASE NOTE THAT YOU WILL NO LONGER RECEIVE THE ITEMS OR SERVICES PROVIDED BY THE SUBSCRIPTION ON YOUR CANCELLATION EFFECTIVE DATE.

YOU MUST PROVIDE US WITH 30 NOTICE PRIOR TO YOUR AUTOMATIC RENEWAL DATE OF YOUR INTENT TO CANCEL THE AUTOMATIC RENEWALS FOR THE CANCELLATION TO BE EFFECTIVE.

You agree that you will use this Website in accordance with all applicable laws, rules, regulations and these Terms at all times. The following is a non-exhaustive list of prohibited uses of this Website. You agree that you will not perform any of the following prohibited uses:

1. Impersonating or attempting to impersonate ServiceHawk LLC or its employees, representatives, subsidiaries or divisions;
2. Misrepresenting your identity or affiliation with any person or entity;
3. Sending or attempting to send any advertising or promotional material, including but not limited to spam, junk mail, chain mail or any similar material;
4. Engaging in any conduct that restricts or inhibits any person’s use or enjoyment of the Website, or which, as determined in our sole discretion, may harm us or the users of this Website or expose us or other users to liability;
5. Using the Website in any manner that could disable, overburden, damage or impair the Website or interfere with another party’s use of the Website;
6. Using any robot, spider or other similar automatic technology, process or means to access or use the Website for any purpose, including monitoring or copying any of the material on this Website;
7. Using any manual process or means to monitor or copy any of the material on this Website or for any other unauthorized purpose;
8. Using any device, software, means or routine that interferes with the proper working of the Website, including but not limited to viruses, trojan horses, worms, logic bombs or other such materials;
9. Attempting to gain unauthorized access to, interfering with, damaging or disrupting any parts of the Website, the server(s) on which the Website is stored, or any server, computer or database connected to the Website;
10. Attempting to attack or attacking the Website via a denial-of-service attack or a distributed denial-of-service attack;
11. Otherwise attempting to interfere with the proper working of the Website;
12. Using the Website in any way that violates any applicable federal, state or local laws, rules or regulations.

THIS WEBSITE IS PROVIDED “AS IS”. NO WARRANTY, EXPRESS OR IMPLIED (INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, OF SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE) SHALL APPLY TO THIS WEBSITE, WHETHER ARISING BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE.

We assume no liability for the availability, errors or inaccuracies of the information, products or services provided on this Website. We may experience delays in updating information on this Website and in our advertising on other websites. The information, products and services found on the Website may contain errors or inaccuracies or may not be complete or current. Products or services may be incorrectly priced or unavailable. We expressly reserve the right to correct any pricing errors on our Website. The inclusion or offering of any product or service on this Website does not constitute an endorsement or recommendation of such product or service by us.

IN NO EVENT SHALL SERVICEHAWK LLC BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF, RELATING TO OR IN ANY WAY CONNECTED WITH YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE, INCLUDING BUT NOT LIMITED TO YOUR RELIANCE UPON OPINIONS OR INFORMATION APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED WEBSITES OPERATED BY THIRD PARTIES, PRODUCTS OR SERVICES OBTAINED THROUGH THIS WEBSITE, WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, CONSUMER PROTECTION STATUTES OR OTHERWISE, EVEN IF SERVICEHAWK LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE AGGREGATE LIABILITY OF SERVICEHAWK LLC ARISING OUT OF OR RELATING TO THIS WEBSITE, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE SHALL BE LIMITED TO THE AMOUNT OF FEES ACTUALLY RECEIVED BY SERVICEHAWK LLC FROM YOU.

THIS LIMITATION OF LIABILITY REFLECTS THE ALLOCATION OF RISK BETWEEN YOU AND US. THE LIMITATIONS SPECIFIED IN THIS SECTION WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THESE TERMS OF USE IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. THE LIMITATIONS OF LIABILITY PROVIDED IN THESE TERMS OF USE INURE TO THE BENEFIT OF SERVICEHAWK LLC .

IF, DESPITE THE LIMITATION ABOVE, SERVICEHAWK LLC IS FOUND LIABLE FOR ANY LOSS OR DAMAGE WHICH ARISES OUT OF OR IN ANY WAY CONNECTED WITH ANY OF THE OCCURRENCES DESCRIBED ABOVE, THEN THE LIABILITY OF SERVICEHAWK LLC WILL IN NO EVENT EXCEED THE SERVICE FEES YOU PAID TO SERVICEHAWK LLC IN CONNECTION WITH SUCH TRANSACTION(S) ON THIS WEBSITE.

This Website may contain hyperlinks to websites operated by third parties and not by us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is your responsibility to take precautions to ensure that whatever links you click on or software that you download, whether from this Website or other websites or applications, is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

If you opt in to receiving SMS messages from us, we will send you conversational, informational, and promotional messages. Our SMS program can be described as follows: Thanks For Reaching Out, Your Appointment Is Scheduled for 11/12/2026 We will send you messages 2. Please note that messaging frequency may vary. Message and data rates may apply. Carriers are not liable for undelivered or delayed messages. You may opt out of SMS messages at any time by texting “Stop”. You may also opt out by emailing us at hello@servicehawk.io. If you would like to re-subscribe to receiving SMS messages from us, you can do so by re-enrolling through the website or by contacting us. If you need assistance with SMS messaging, you can obtain that assistance by contacting us. For additional information regarding SMS messaging and your privacy, please read our Privacy Policy: https://servicehawk.io/privacy-policy.

All contents of this Website are © 2020 - 2026 ServiceHawk LLC or third parties. All rights reserved. Unless specified otherwise, this Website and all content and other materials on this Website including but not limited to all logos, designs, text, graphics, pictures, information, data, software, sound files and arrangement thereof (collectively, “Content”) are the proprietary property of ServiceHawk LLC and are either registered trademarks, trademarks or otherwise protected intellectual property of ServiceHawk LLC or third parties in the United States and/or other countries.

If you are aware of a potential infringement of our intellectual property, please contact Leigh Landeche at leigh@servicehawk.io.

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Website infringes on the copyright, trademark or other intellectual property rights of any person or entity.

If you believe in good faith that the Content infringes on your intellectual property rights, you or your agent may send us a written notice of such infringement titled “Infringement of Intellectual Property Rights - DMCA.” Your notice to us must include the following information:

1. An electronic or physical signature of the person authorized to act on behalf of the owner of the intellectual property right’s interest;
2. A description of the work that you claim has been infringed, including the URL (i.e., web page address) of the location where the work exists or a copy of the work;
3. Your name, email, address and telephone number; and
4. A statement by you that you have a good faith belief that the disputed use is not authorized by the owner of the work, its agent or the law.

Please note that we will not process your complaint if it is not properly filled out or is incomplete. You may be held accountable for damages, including but not limited to costs and attorneys’ fees for any misrepresentation or bad faith claims regarding the infringement of your intellectual property rights by the Content on this Website.

You may submit your claim to us by contacting us at:

ServiceHawk LLC
Leigh Landeche
leigh@servicehawk.io
985-888-0455
1519 LA-22 Ste 3, Madisonville, LA 70447
United States

These Terms shall be governed and construed in accordance with the laws of the state of Louisiana, United States, without regard to its conflict of laws provisions. THESE TERMS SHALL NOT BE GOVERNED BY THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE SALE OF INTERNATIONAL GOODS, THE UNIFORM COMMERCIAL CODE, NOR INCOTERMS.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between you and us regarding our Website, and supersede and replace any prior agreements we might have had with you regarding the Website.

Any controversy or claim arising out of or relating to these Terms including but not limited to the interpretation or breach thereof shall be resolved in a court of competent jurisdiction in St. Tammany Parish Parish, Louisiana.

YOU AND SERVICEHAWK LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION.

Client acknowledges and agrees that all website hosting, server infrastructure, data storage, DNS services, content delivery networks (CDNs), and related technical services may be provided in whole or in part through independent third-party service providers (“Third-Party Providers”). Company does not own, operate, or control such Third-Party Providers.

Client further acknowledges that the performance, availability, uptime, security, and reliability of hosting services are dependent upon these Third-Party Providers.

No Guarantee of Continuous Availability

While Company will use commercially reasonable efforts to maintain website availability, Company does not guarantee uninterrupted access, error-free operation, or continuous availability of hosting services.

Client understands and agrees that website downtime, latency, outages, service interruptions, data loss, security incidents, or other performance issues may occur due to factors outside of Company’s control, including but not limited to:

• Server failures
• Network disruptions
• Cybersecurity attacks (including DDoS, malware, or unauthorized access)
• Power outages
• Third-party platform failures
• Scheduled or emergency maintenance
• Force majeure events

Limitation of Liability for Hosting Service

• To the fullest extent permitted by law, Company shall not be liable for:
• Loss of revenue, profits, or business opportunities
• Loss of data
• Reputational damage
• Business interruption

Consequential, incidental, indirect, special, or punitive damages

Any losses arising from downtime, server issues, data corruption, or security breaches caused by Third-Party Providers

Company’s total aggregate liability related to hosting services, regardless of cause, shall not exceed the total fees paid by Client to Company for hosting services during the three (3) months preceding the event giving rise to the claim.

Data Responsibility & Backups

Unless explicitly stated in a separate written agreement, Company does not guarantee automatic backups, redundancy, or disaster recovery services. Client is solely responsible for maintaining independent backups of all website content, data, customer information, and critical business materials.

Third-Party Terms

Client agrees to comply with all applicable terms of service, acceptable use policies, and technical limitations imposed by any Third-Party Provider utilized in connection with the hosting services. Company shall not be responsible for suspension, termination, or limitation of services imposed by such Third-Party Providers due to Client’s actions or content.

Indemnification

Client agrees to indemnify and hold harmless Company from and against any claims, damages, losses, liabilities, and expenses arising out of:

• Client’s use of hosting services
• Client content or data stored on servers
• Violations of Third-Party Provider policies
• Security vulnerabilities caused by Client’s software, plugins, integrations, or actions
• Force Majeure

Company shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, cyberattacks, governmental actions, labor disputes, or third-party infrastructure failures.

Website Maintenance & Content Update Disclaimer

Scope of Maintenance Services

Company may provide website maintenance, content updates, plugin updates, theme updates, security patches, performance optimizations, design adjustments, and related technical services (“Maintenance Services”) as outlined in the applicable service agreement.

Maintenance Services are performed on a commercially reasonable efforts basis and are not guaranteed to be error-free.

Client Responsibility for Review & Approval

Client is solely responsible for reviewing all content, updates, changes, and modifications made to the website.

Unless otherwise agreed in writing:

• Client must notify Company of any errors within seven (7) days of completion of work.
• Failure to provide timely notice constitutes acceptance of the work.
• Company is not responsible for errors that were visible and not reported during the review period.

No Warranty of Error-Free Performance

Company does not warrant that Maintenance Services will be:

• Uninterrupted
• Error-free
• Compatible with all third-party software or plugins
• Free from unintended side effects

Website environments often contain third-party software, themes, and plugins that may conflict during updates or changes. Client acknowledges that such conflicts may occur despite reasonable care.

Limitation of Liability

To the fullest extent permitted by law, Company shall not be liable for:

• Lost revenue or profits
• Business interruption
• Loss of data
• Loss of rankings, SEO performance, or advertising performance
• Third-party software conflicts
• Indirect, incidental, consequential, or punitive damages

Company’s total liability for any claim arising from Maintenance Services shall not exceed the total fees paid for Maintenance Services during the three (3) months preceding the event giving rise to the claim.

Correction of Errors

If Company makes a material error directly attributable to its actions, Company’s sole obligation shall be to use commercially reasonable efforts to correct the error at no additional charge.

Correction of errors shall be Client’s exclusive remedy.

Third-Party Software & Integrations

• Company is not responsible for issues caused by:
• Third-party plugins or themes
• Software updates released by third parties
• Hosting environment changes
• API changes
• External integrations
• Client-installed software

Client-Provided Content

Client represents and warrants that all content provided to Company is accurate, lawful, and approved for publication.

Company shall not be liable for errors, omissions, or legal issues arising from Client-provided materials.

If you have any questions about our Terms of Service, please contact us at hello@servicehawk.io.

We reserve the right to make changes to these Terms of Service at any time. We will not provide you with any notice when we make changes to this Terms of Service.