“Our Website Was a Generic Generac Website, and they took our website over and retained our co-op dollars and now it stands our from all the other dealers..."
We help HVAC, electrical, plumbing, and generator contractors show up first, earn trust fast, and book more jobs in every zip code they serve. From Google Maps to on-site SEO, we give you the full playbook to own your local market.
If customers do not find you online, they call your competitor. Usually the one who shows up first and looks trustworthy.
Most homeowners search Google before they call. If you are not in the top three map results, you are invisible. Local SEO puts you on the map. From your Google Business Profile to how your site covers your service areas, every detail matters.
ServiceHawk has over 30 years of proven contractor marketing. We know what works because we have tested it across HVAC, electrical, plumbing, and generator companies nationwide. We rank your business in the areas you want to own, keep your listings fresh, and drive real calls from real customers.
This is not a one-time setup. It is a long-term strategy for contractors who want to own their market and build a legacy.
A strong local presence starts with your Google Business Profile and an optimized website. Too many contractors leave them incomplete or outdated. That kills visibility and trust fast.
The top mistakes we see:
Inconsistent business info across Google, your website, and directories
Missing or weak location and service area pages
Wrong primary or secondary categories in Google Business Profile
No weekly updates like photos, posts, or offers
Ignoring reviews or not asking for new ones
Skipping service descriptions and business attributes
Using stock or outdated photos that hurt trust
Fix these, and you rank higher in local search. You also give homeowners a reason to call you first, before they even click your website.
If you want more homeowners to call you instead of your competitor, you need these six things in place. They build trust and help you show up first.
Fill out your profile completely. Add photos of your team and trucks. Pick the right categories. This tells Google you are active and ready for work.
Have a page on your site for each city you serve. Homeowners are more likely to call when they see you know their area.
Your name, address, phone number, hours, and service areas should be the same everywhere online. Even small differences hurt your rankings.
Ask every happy customer for a review. Then reply to them. People trust contractors who have real feedback and show they care.
Add city and service keywords to your site. That way, when someone searches “AC repair in Biloxi,” Google knows to show your business.
Add fresh photos, promos, and updates each week. Active profiles get more calls because they look current and trustworthy.
Contractors who take their Google Business Profile seriously win more local searches, get more calls, and earn more trust. We’ve helped HVAC and electrical pros go from invisible to dominant in their markets with nothing but smart, consistent profile management.
I can't recommend ServiceHawk highly enough. The Website They Designed gave us the foundation we needed to grow and compete effectively in our market. Our rankings continue to improve month after month, and we're generating more business consistently. As a new company, having this kind of digital marketing support has been invaluable for our growth.
No fluff. Just better leads, booked jobs, and Real ROI
Start by claiming and verifying your Google Business Profile. Add your correct business name, address, and phone number. Select the right primary and secondary categories to make sure you're showing up for the right searches. Upload high-quality photos of your work, team, and equipment. Write a keyword-rich business description that includes your core services and service areas. Add all service types with clear, direct descriptions. Turn on messaging and make sure your phone number is tracked so you know how many calls are coming from GBP. Post weekly updates or offers to stay active. Most important, respond to every review. Google rewards businesses that stay engaged.
Ranking in Google Maps starts with proximity, but what sets you apart is profile strength. Fully build out every section of your profile, including services and business hours. Keep your NAP (Name, Address, Phone) consistent across all listings. Get regular 5-star reviews and reply to every one of them, even the negative ones. Add geo-tagged photos and use local keywords in your description. Publish updates at least once a week, and answer questions in the Q&A section of your profile. Link to your GBP from your website using a location-rich anchor text. Use Google’s built-in booking tools if relevant. Google wants to show businesses that are accurate, active, and trusted by the community.
Send a review request the same day the job is done, while the customer still remembers the service. Use text and email, and always include a direct link to your GBP. Make it easy. Ask personally if possible, especially after a big win like a same-day repair or tough install. Follow up after a few days if they haven’t left one. Offer a small thank-you or incentive, like a discount on their next maintenance visit. Respond to every review to show others you're paying attention. Train your techs to ask for reviews in the field and track who gets the most. The more 5-star reviews you have, the higher you rank, and the more likely you are to get chosen by new leads.
There are a few reasons your business might not show up. You might not be close enough to the person searching, or you haven’t filled out your profile completely. Inconsistent NAP data across listings can hurt you. A lack of reviews or a low average star rating will also push you down the list. If your profile is inactive and hasn’t been updated in months, Google sees it as stale. Check your business categories, service area radius, and keywords. Make sure your listing is verified and that you’re using your real business name without stuffing it with keywords. Keep the profile active, accurate, and connected to a locally optimized website.
Use a call tracking number specifically for your Google Business Profile. This lets you see exactly how many calls are coming from the listing. Google also provides Insights, which shows how many people viewed your profile, clicked for directions, or called you. Use a CRM or call-tracking tool to monitor conversion rates. If you turn on messaging, track how many leads come through that channel too. Combine this with website analytics to see if people are clicking through to your site. You need real numbers to know what’s working. Track leads, booked jobs, and revenue from GBP and compare it to other channels like ads or referrals.
At least once a week. Add fresh photos from job sites, post updates about promotions or services, and respond to all reviews. Regular activity signals to Google that your business is alive and engaged. Update your holiday hours ahead of time. Make sure your service areas and descriptions stay current as your business grows. Treat your GBP like your digital storefront. If it looks abandoned, customers won’t trust you. If it’s active and full of proof, they’ll call you first. Set a weekly reminder to log in and keep it fresh.
Yes. You can manage multiple profiles from one Google Business account, but each location needs to meet Google’s requirements. That means a unique physical address, local phone number, and staff available at that location during business hours. Don’t try to fake locations, Google will catch it and suspend your profile. Set up separate listings for each legit location, and tailor the description and photos to that area. Use a location page on your website for each one, and link to the correct GBP. Manage all reviews and updates regularly. If you’re multi-location, you’ve got more visibility potential if it’s managed right.
They work best together. Your Google Business Profile is a free tool that builds trust and drives local calls, but it’s limited by proximity and search volume. Google Ads let you target specific services, zip codes, and high-intent keywords even if your GBP isn’t ranking yet. Think of GBP as your foundation, every local business needs one. But if you want more control, faster leads, and full coverage, paid ads fill the gaps. The best-performing contractors use both. They dominate maps with reviews and show up at the top of search with paid placements. That’s how you take over Page One and drive booked calls.
It’s a quick 30-minute call. No pitch, Just a discussion about your goals & your market.